Unfortunately, that’s not what happened with my phone. The system sends data to the address, whatever’s at that address replies and everything’s good. The screenshot above is what a ping session should look like when everything is going well. A successful ping of a router from Windows. In this case, the phone is acting as a router so if there’s a good connection, my system should be able to ping it successfully. I was able to load pages through the phone’s web browser while the hotspot was active and when it was turned off so that seems to eliminate the 4G service as the culprit.Īfter searching on Google for awhile, I ran across an article recommending trying to ping the router’s default IP address of 192.168.1.1. I tried with three different machines and three different operating systems (Windows XP / 7 and 8) and all did the same.Īs I said, I tried different machines and operating systems and no luck so that told me it was probably something with either the phone or the service. Chrome would spend about 15 seconds trying to establish a connection and then report that the page took too long to load. My PC and laptop would still show a good connection to the hotspot but I couldn’t load any pages in the browser. The ProblemĪll was going good for about a month until this weekend when the hotspot suddenly stopped working. Now, I could share my 4G signal with my laptop, log in more securely in public and even have a backup broadband service for my PC when my ISP’s service occasionally flakes out. About a month ago, I noticed the hotspot feature on the Alcatel and, for $5 / month, figured it was a great deal. I got it working again for now.Įarlier this year, I upgraded to an Alcatel OneTouch Fierce smartphone from the $20 cheapo phone I was using and was pretty happy to be back in the Android camp with all the available apps and the usable ‘Net and mail features I’d been doing without, not to mention the 4G service that Sprint had never delivered in this area but charged me for anyway. See the end of this post for the March 2015 update.
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